INTERNATIONAL SERVICE DISRUPTIONS

International Orders:
Delays should be expected as a result of ongoing Covid-19 reduction measures and reduced air transport capacity.

International Mail Service Suspensions
Updated: 10th May, 2022

Japan Post is temporarily suspending international packages acceptance for certain destinations due to impacts related to the Covid-19 pandemic and other unrelated service disruptions. This is due to major flight cancellations and space constraints. We will continue monitoring the situation, and work closely with our carrier.

Customers: please refrain from ordering items addressed to the countries listed here, until further notice.

View the suspensions:
https://www.post.japanpost.jp/int/information/index_en.html

However we are still able to send packages to some countries (Except Argentina, Brazil, Canada, Mexico, Portugal, Russia etc.) using different delivery companies such as Kuroneko Yamato (UPS) or Sagawa Express (DHL). Shipping fee depends on the country and total weight of items in your order. Please contact us if you require an exact shipping cost.

We apologize for any inconveniences this may have caused, and we thank you for your understanding during this situation. Should you require any further assistance, please do not hesitate to contact us. We are happy to help!

Best Wishes,
The Studio Quilt Team